Technical Support
Empowering your learning and work with reliable, friendly, and expert IT support. Whether you're a student, faculty, or staff, the Abide University IT Helpdesk is here to keep you connected and productive.
Call Support
+996 (312) 915001
Email
Live Chat
Mon–Fri, 8am–8pm (Pacific Time)
Knowledge Base
Submit a Support Request
Self-Service & Popular Topics
Reset Your Password
Forgot your password? Reset it here or contact support for help.
Wi-Fi & Network Access
Get connected on campus. View Wi-Fi setup guide.
Printing on Campus
How to print, scan, and copy at Abide University. See instructions.
Cybersecurity Tips
Stay safe online. Read our security best practices.
Meet the IT Support Team
Emergency & After-Hours Support
24/7 Emergency IT Hotline
+996 (312) 915001
For urgent issues outside regular hours (system outages, security incidents, etc.), call our hotline. For campus safety emergencies, dial 911.
Frequently Asked Questions
How do I reset my university password?
Use the password reset tool or contact support if you need help.
How do I connect to campus Wi-Fi?
Follow the Wi-Fi setup guide or ask the IT Helpdesk for assistance.
Where can I print on campus?
Printers are available in the library, student center, and most academic buildings. See printing instructions.
What should I do if I suspect a phishing email?
Do not click any links. Forward the email to [email protected] and our IT team will investigate.